Peran Moderasi Keamanan Kerja Pada Hubungan Psychological Contract Breach dan Turnover Intention

Authors

  • Marliana Junaedi Universitas Katolik Widya Mandala Surabaya
  • Annisa Alfa Setyawan Universitas Katolik Widya Mandala Surabaya
  • Robertus Sigit Haribowo Lukito Universitas Katolik Widya Mandala Surabaya
  • Fenika Wulani Universitas Katolik Widya Mandala Surabaya

DOI:

https://doi.org/10.37823/insight.v6i1.378

Keywords:

keamanan kerja, psychological contract breach, turnover intention

Abstract

Turnover intention adalah fenomena yang menarik untuk diteliti karena memiliki dampak yang signifikan terhadap berbagai aspek dalam sebuah organisasi. Dengan memahami faktor-faktor yang mempengaruhi turnover, organisasi dapat mengambil langkah-langkah proaktif untuk mengelola turnover dan meningkatkan kinerja serta keberlanjutan organisasi dalam jangka panjang. Psychological contract breach (pelanggaran kontrak psikologis) dan keamanan kerja adalah dua faktor yang sering dikaitkan dengan tingginya turnover intention dalam konteks organisasi. Ketika karyawan merasa kontrak psikologisnya dilanggar, hal ini dapat meningkatkan niat untuk berpindah kerja. Di sisi lain, keamanan kerja yang tinggi dapat memberikan rasa nyaman dan keyakinan bahwa mereka dapat mengandalkan pekerjaan mereka untuk jangka waktu yang lama. Studi ini menguji pengaruh psychological contract breach terhadap turnover intention. Studi ini juga menguji keamanan kerja karyawan sebagai pemoderasi pada hubungan psychological contract breach dan turnover intention. Data dikumpulkan dengan desain survei melalui distribusi kuesioner. Responden studi ini adalah 165 karyawan yang bekerja sebagai tenaga penjual dan tenaga pemasaran di berbagai industri di Surabaya. Pendistribusikan kuesioner dilakukan secara daring dengan menggunakan google form kepada karyawan yang berada pada lingkup jejaring sosial. Pengujian hipotesis dilakukan dengan menggunakan analisis regresi hirarkikal. Hasil Penelitian ini menunjukkan bahwa psychological contract breach berpengaruh postitif pada turnover intention dan keamanan kerja memoderasi hubungan antara psychological contract breach dan turnover intention. Pada akhir artikel ini dibahas keterbatasan dan saran penelitian serta implikasi praktis untuk organisasi.

References

R. P. Tett and J. P. Meyer, “Job Satisfaction, Organizational Commitment, Turnover Intention, and Turnover: Path Analyses Based on Meta‐Analytic Findings,” Pers. Psychol., vol. 46, no. 2, pp. 259–293, 1993, doi: 10.1111/j.1744-6570.1993.tb00874.x.

R. L. Dhar, “Living with organizational politics: An exploration of employees’ behavior,” Work, vol. 40, no. 2, pp. 153–164, 2011, doi: 10.3233/WOR-2011-1216.

F. A. Jabutay and P. Rungruang, “Turnover intent of new workers: social exchange perspectives,” Asia-Pacific J. Bus. Adm., vol. 13, no. 1, pp. 60–79, 2021, doi: 10.1108/APJBA-10-2019-0216.

S. Sandhya and M. . Sulphey, “Influence of empowerment, psychological contract and employee engagement on voluntary turnover intentions,” Int. J. Product. Perform. Manag., vol. 70, no. 2, pp. 325–349, 2021, doi: 10.1108/IJPPM-04-2019-0189.

M. Hanafiah, “Pengaruh kepuasan kerja dan ketidakamanan kerja (job insecurity) dengan intensi pindah kerja (turnover) pada karyawan PT. Buma Desa Suaran kecamatan SAmbaliung kabupaten Berau,” Psikoborneo, vol. 1, no. 3, pp. 178–184, 2013.

M. Heffernan and E. Rochford, “Psychological contract breach and turnover intention: the moderating effects of social status and local ties,” Irish J. Manag., vol. 36, no. 2, pp. 99–115, Sep. 2017, doi: 10.1515/ijm-2017-0011.

D. Pyhäjärvi and C. B. Söderberg, “The straw that broke the nurse’s back—Using psychological contract breach to understand why nurses leave,” J. Adv. Nurs., 2024, doi: 10.1111/jan.16143.

M. M. Suazo, “The mediating role of psychological contract violation on the relations between psychological contract breach and work-related attitudes and behaviors,” J. Manag. Psychol., vol. 24, no. 2, pp. 136–160, 2009, doi: 10.1108/02683940910928856.

J. A. Davy, A. J. Kinicki, and C. L. Scheck, “A Test of Job Security ’ s Direct and Mediated Effects on Withdrawal Cognitions Linked references are available on JSTOR for this article : A test of job security ’ s direct and mediated effects on withdrawal cognitions,” J. Organ. Behav., vol. 18, no. 4, pp. 323–349, 1997.

D. A. Yousef, “Satisfaction with job security as a predictor of organizational commitment and job performance in a multicultural environment.”

H. Hur, “Job security matters: A systematic review and meta-analysis of the relationship between job security and work attitudes,” J. Manag. Organ., vol. 28, no. 5, pp. 925–955, Sep. 2022, doi: 10.1017/jmo.2019.3.

D. M. Rousseau, “Psychological and implied contracts in organizations,” Empl. Responsib. Rights J., vol. 2, no. 2, pp. 121–139, 1989, doi: 10.1007/BF01384942.

G. Eilam-Shamir and E. Yaakobi, “Effects of early employment experiences on anticipated psychological contracts,” Pers. Rev., vol. 43, no. 4, pp. 553–572, 2014, doi: 10.1108/PR-12-2012-0213.

P. M. Blau, “Justice in Social Exchange,” Sociol. Inq., vol. 34, no. 2, 1964, doi: 10.1111/j.1475-682X.1964.tb00583.x.

J. M. Kraak, M. Russo, and A. Jiménez, “Work-life balance psychological contract perceptions for older workers,” Pers. Rev., vol. 47, no. 6, pp. 1198–1214, Aug. 2018, doi: 10.1108/PR-10-2017-0300.

S. L. Robinson and D. M. Rousseau, “Violating the psychological contract: Not the exception but the norm,” J. Organ. Behav., vol. 15, no. 3, pp. 245–259, 1994, doi: 10.1002/job.4030150306.

X. Xie, H. Liu, and H. Deng, “Psychological Contract Breach and Turnover Intention: The Intermediary Role of Job Satisfaction,” Open J. Bus. Manag., vol. 03, no. 04, pp. 371–379, 2015, doi: 10.4236/ojbm.2015.34036.

T. M. Probst, “Development and validation of the job security index and the job security satisfaction scale: A classical test theory and IRT approach,” J. Occup. Organ. Psychol., vol. 76, no. 4, pp. 451–467, Dec. 2003, doi: 10.1348/096317903322591587.

L. Altinay, Y.-D. Dai, J. Chang, C.-H. Lee, W.-L. Zhuang, and Y.-C. Liu, “How to facilitate hotel employees’ work engagement: The roles of leader-member exchange, role overload and job security,” Int. J. Contemp. Hosp. Manag., vol. 31, no. 3, pp. 1525–1542, 2019.

N. Dhanpat, T. Manakana, J. Mbacaza, D. Mokone, and B. Mtongana, “Exploring retention factors and job security of nurses in Gauteng public hospitals in South Africa,” African J. Econ. Manag. Stud., vol. 10, no. 1, pp. 57–71, Mar. 2019, doi: 10.1108/AJEMS-10-2018-0311.

L. Greenhalgh and Z. Rosenblatt, “Job Insecurity : Toward Conceptual Clarity,” Acad. Manag. Rev., vol. 9, no. 3, pp. 438–448, 1984.

J. K. Ito and C. M. Brotheridge, “Exploring the predictors and consequences of job insecurity’s components,” J. Manag. Psychol., vol. 22, no. 1, pp. 40–64, 2007, doi: 10.1108/02683940710721938.

A. Masood, Q. -Ul-Ain, R. Aslam, and M. Rizwan, “Factors Affecting Employee Satisfaction of the Public and Private Sector Organizations of Pakistan,” Int. J. Hum. Resour. Stud., vol. 4, no. 2, p. 97, Jul. 2014, doi: 10.5296/ijhrs.v4i2.5902.

J. F. Hair, W. C. Black, B. J. Babin, and R. E. Anderson, Multivariate Data Analysis, 8th ed. Cengage Learning, 2019.

G. R. Ferris and K. M. Kacmar, “Perceptions of Organizational Politics,” J. Manage., vol. 18, no. 1, pp. 93–116, 1992.

Downloads

Published

2024-05-20

How to Cite

Junaedi, M., Setyawan, A. A., Lukito, R. S. H., & Wulani, F. (2024). Peran Moderasi Keamanan Kerja Pada Hubungan Psychological Contract Breach dan Turnover Intention. Journal of Information System,Graphics, Hospitality and Technology, 6(1), 32–36. https://doi.org/10.37823/insight.v6i1.378